Privacy Policy

Effective Date: 21/07/2025
THN Cleaner (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website: www.thncleaner.com.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information:

a. Personal Information

When you place an order, register on our site, or contact us, we may collect:

Full Name
Shipping Address
Email Address
Phone Number
Payment Information (via secure gateway)

b. Non-Personal Information

Browser type, device information, IP address, time zone, and site usage behavior.

2. How We Use Your Information

We use the information you provide to:

Process and deliver your orders
Communicate order status, confirmations, or delivery details
Respond to your queries or customer service requests
Improve our website and product offerings
Send marketing or promotional emails (only with your consent)

3. Payment Information

We do not store any credit/debit card details or UPI credentials. All online transactions are processed securely via trusted third-party payment gateways compliant with RBI and PCI-DSS standards.

4. Sharing of Information

We do not sell, trade, or rent your personal data to third parties. However, we may share your information with:

Delivery partners for order fulfillment
Payment gateway providers for processing payments
Legal authorities when required by law or court orders

5. Cookies and Tracking Technologies

Our website uses cookies to:

Improve user experience
Analyze traffic and visitor behavior
Remember login and cart preferences

You can disable cookies in your browser settings, though it may limit some functionality.

6. Data Security

We implement strong security measures to protect your data from unauthorized access, misuse, or alteration. However, no method of transmission over the Internet is 100% secure.

7. Your Rights

You have the right to:

Access or correct your personal data
Opt-out of marketing communications
Request data deletion (subject to legal obligations)

To do so, contact us at [Insert Email Address].

8. Links to Other Websites

Our website may contain links to third-party sites (e.g., courier tracking, payment gateways). We are not responsible for their privacy practices and advise you to review their policies before interacting.

9. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Continued use of the website constitutes your acceptance of the updated policy.

10. Contact Us

For questions, feedback, or privacy-related concerns, please contact:

THN Cleaner
📍 Ranchi, Jharkhand, India
📞 0651-3142-171
✉️ thnclean@gmail.com, info@thnclean.com
🌐 www.thncleaner.com