Terms and Conditions

Terms and Conditions

Effective Date: 21-07-2025
Welcome to THN Cleaner! These Terms and Conditions (“Terms”) govern your use of our website, services, and the purchase of our products. By accessing or using our website (www.thncleaner.com), you agree to be bound by these Terms.

1. About Us

THN Cleaner is a registered brand under “Things Home Needs,” specializing in high-quality cleaning tools such as brooms, mops, wipers, and dusters. We operate from Ranchi, Jharkhand, and serve customers across India.

2. Use of Website

  • You must be at least 18 years of age to use or place an order on this site.
  • You agree not to misuse the website, engage in illegal activity, or violate any applicable laws.
  • We reserve the right to suspend or block access to users who breach these terms.

3. Product Information

  • We strive to ensure all product details, images, and pricing are accurate. However, minor discrepancies may occur.
  • Product colors and sizes may vary slightly due to screen resolution or manufacturing differences.
  • All products are subject to availability. We reserve the right to discontinue or modify items without notice.

4. Pricing and Payment

  • All prices listed on the site are in INR (₹) and inclusive of applicable taxes unless mentioned otherwise.
  • We accept payments through secure payment gateways including UPI, debit/credit cards, net banking, and COD (Cash on Delivery, if applicable).
  • THN Cleaner reserves the right to change prices or promotional offers at any time.

5. Shipping and Delivery

  • Orders are usually dispatched within 2–5 working days.
  • Delivery timelines may vary based on your location.
  • THN Cleaner is not responsible for delays caused by courier partners or unforeseen events.

6. Returns and Refunds

  • We accept returns only for damaged, defective, or wrongly delivered products.
  • You must report such issues within 48 hours of delivery with clear proof (images or video).
  • Refunds will be processed within 7–10 business days upon product inspection.
  • Please refer to our Return & Refund Policy for detailed information.

7. Intellectual Property

  • All logos, product images, packaging designs, and website content are the intellectual property of THN Cleaner.
  • You may not copy, reproduce, or distribute our content without prior written permission.

8. Limitation of Liability

  • THN Cleaner is not liable for any direct, indirect, or incidental damages resulting from product use or website access.
  • All cleaning products must be used as per instructions. Misuse may lead to undesired results and void any warranty or claim.

9. Privacy Policy

Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

10. Modifications to Terms

THN Cleaner may update or revise these Terms at any time without prior notice. Continued use of the website after changes implies acceptance.

11. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of India, and the courts of Ranchi, Jharkhand shall have exclusive jurisdiction.

12. Contact Us

If you have any questions or concerns regarding these Terms, feel free to contact us:

THN Cleaner
📍 Ranchi, Jharkhand, India
📞 0651-3142-171
✉️ thnclean@gmail.com, info@thnclean.com
🌐 www.thncleaner.com